Support Policy
1. Customer Support
a. At Intraflora Nursery, we
are committed to providing excellent customer support to address your
questions, concerns, and issues promptly.
b. You can contact our
customer support team through the following channels:
- Email: [sales@intrafloranursery.com]
- Phone: [+971 50 702 8686]
c. Our customer support
hours of operation are [Between 9:00 am to 5:00 pm].
2. Response Times
a. We strive to respond to
customer inquiries and support requests within 24-48 hours
during our regular business hours. Please note that response times may vary
depending on the volume of inquiries.
3. Support Services
a. Our customer support team
can assist you with the following services:
- Order inquiries and
tracking.
- Product information and
recommendations.
- Technical assistance with using our website.
4. Feedback and Complaints
a. We welcome your feedback
and are committed to resolving any complaints or concerns promptly.
b. If you have a complaint
or feedback, please contact our customer support team, and we will investigate
the matter and provide a resolution as appropriate.
5. Support for Accessibility
a. We are committed to
providing accessible customer support services to individuals with
disabilities. If you require special accommodations, please inform our customer
support team, and we will do our best to assist you.
6. Contact Us
If you have any questions or
concerns about our support policy or require assistance, please contact us at [+971 50 702 8686].
